Business Services

  • Successfully Automating Decisions with Business Analytics

    Organizations are getting much more interested in how analytical decisions can be embedded into everyday business processes. But where do you start? This white paper, based on research by nGenera Corporation, provides practical advice on how businesses can identify the best opportunities for making ...

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  • The future of expense management: 5 remarkable findings

    For almost all classes of businesses in Europe and the United States, expenses form an important part of their revenue expenditure. A recent study has shown that apart from salaries and benefits, these expenses are the next highest level of controllable cash outgo. They comprise nearly 8% - 12% of...

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  • The power of portfolio analytics and the new 4C's of credit

    The consumer credit arena has been and most likely will continue to lead and push advances in automation for the commercial credit space. Consumer lending institutions have long ago realized the wealth of information contained within their own customer portfolios. These lenders have taken advantage ...

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  • User Research Techniques

    Doesn’t everyone from time to time dream about the goose that lays the golden eggs? And even better, that all your customers love to buy those eggs? We sure do. Or let’s say, we love to lay such eggs ourselves (so to speak, that is…). But we know from experience that it isn’t that simple....

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  • Winning with analytics

    Despite years of talk about scorecards and operating metrics, too many businesses still make critical decisions based on gut feeling and that amorphous quality called experience. But new research reveals a clear link between business performance and the use of analytics to drive fact-based decisio...

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