Papers tagged with "Forrester"
It's Time To Break Up With Your Custom-Coded WCM
Forrester report: It’s hard to believe, but some enterprises still use custom-coded Web content management (WCM) solutions. However, consumer demands have forced firms to shift from just managing and publishing Web sites to the daunting complexities of multichannel customer engagement, and it ha...
The Forrester Wave(TM): Web Content Management For Online Customer Experience, Q3 2011
The web content management (WCM) market is in transition. Functionality to enable publishing to the Web — whether internally or externally — has become commoditized. Yet now, the WCM market is growing based on customer experience management (CXM) needs, including multichannel delivery, conten...
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